Social Currency. (“us”, “we”, or the “Company”) is the author and publisher of the internet resource www.playreal.in (“Platform”).
Any User can visit Platform without revealing Personally Identifiable Information. We track certain Non-Personally Identifiable Information for analytic and statistics. These details are essentially used to understand trend and provide better services. We may track and process data about your use of our website and the services offered therein (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics, a widely used analytics platform. This usage data may be processed for the purposes of analysing the use of the website and services.
1. The User whose personal and sensitive personal information is shared on/through the Platform shall remain the owner of such information and shall consent to the sharing of such information.
2. In the event you avail services from or through us, we collect personal and other types of information from you for the purposes of doing business as well as providing our services.
3. Such information may be held by us, for the purposes specified at the time of collection of the information, and for the duration for which the services are to be rendered, subject to the terms herein.
4. In the event we desire to have business relations with you in the future, we may retain your communication and other details, so we may contact you about our services.
5. We use processes, systems and good practices (to the extent commercially reasonable) to protect the information you provide or make available to us.
6. We use ‘cookies’ on our Platform to see how people use the website and to keep a record of whether you accept cookies.
7. If you have any comments, questions or concerns about this policy or how we store, process and use data, please reach out to [email@example.com].
In order for you to access the Platform and/or the Services, you will be required to provide us with certain information that personally identifies the person such information belongs to (“Personal Information”). Personal Information includes the following categories of information: Contact Data (such as e-mail address, phone number and user id/password) and Registration Data.
This section sets forth the categories of your data we process, the source and categories of your personal data that you did not provide to us, and the purposes for which we may process such data.
We may process data about your use of our Platform and the services offered therein. The usage data may include your internet protocol address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your use. The source of the usage data is Google Analytics, a widely used analytics platform. This usage data may be processed for the purposes of analysing the use of the Platform and services.
We may process your information included in your profile on our Platform, including the Registration Data. This data along with any other electronic record generated is held by the Company in trust, on your behalf, for the duration of your usage of the Services.
We may also process information contained in any enquiry you submit to us regarding services or contained in or relating to any communication that you send to us. The correspondence data may include the communication content and metadata associated with the communication.
We may process any of your data identified in the other provisions of this policy, where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. In addition to the specific purposes for which we may process your personal data set out, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
In limited circumstances we also may use ‘Web Beacons’ to collect anonymous, non-personal information about your use of our Platform and the sites of selected sponsors and advertisers, and your use of emails, special promotions or newsletters we send to you. Web Beacons are tiny graphic image files imbedded in a web page or email that provide a presence on the web page or email and send back to its home server information from the user’s browser. The information collected by web beacons allows us to statistically monitor how many people are using the Platform and selected sponsors' and advertisers' sites, or opening our emails, and for what purposes.
We may use third party website analytics services in connection with the Platform. These website analytics services do not collect Personal Information that you do not voluntarily enter into the Platform. These services do not track your browsing habits across websites which do not use their services. We are using the information collected from these services to find usability problems to make the Platform easier to use. The recordings will never identify you or your account.
As a registered user of the Platform, you have the right to have any inaccurate personal or Registration Data about you rectified and have incomplete data about you completed. In the event you desire to withdraw consent to our processing of your information, kindly contact our Grievance Officer and we will cease to process the information unless we have legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
Further, upon your request, the Company will use commercially reasonable efforts to delete your account and the information in your profile; however, it may be impossible to remove your account without some residual information being retained by the Company.
We may use your Personal Information to recommend you Services. We may use your Registration Data, and other information to identify you on social media, or to upload pictures of you on various social media. We may use your Contact Data to send you information about the Company or our products or services, to contact you when necessary, including to remind you of your bookings. We may use your data to customize and tailor your experience on the Platform, in emails and in other communications, displaying content that we think you might be interested in and according to your preferences.
Without limitation to the foregoing, your information may be used:
As a general rule, the personal data that is processed by us as set forth herein is not retained for longer than necessary for the purpose for which it was processed. More specifically, we retain and delete your personal data as follows:
Notwithstanding the aforementioned, in some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the period we need to access the data for the provision of services, receiving payment, resolving business or other issues or any other auditing or legal reasons. Further, notwithstanding this section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to …………………………….. ("Grievance Officer").
Mr. Kapil Raj (Grievance Officer)
Company Name & Address
C-71A, Left Side Basement, Malviya Nagar, Main Shivalk Road, New Delhi -110017